Leverage expert
know-how
for your profit.
A delightful, seamless, and ultimate experience for your users is what your product needs to deliver. We will help you with that.
Why user experience is vital? Well, it has a direct impact on how your customers and vour employees perceive your digital product. Your new web app or mobile app has to be simple and efficient wherever it needs to be.
Sounds easy? Remember that most users abandon the product for any reason just after a while. The key is to find these weak spots. And that’s what UX audit is for. Trust the pros (us, of course) to make your product shine.
Why do you need it?
Align teams
To connect the pieces together
Business models
To have a better overview of scalability
Product positioning
To support your product before & after the launch
Define personas
So, the product really brings value for users.
Key questions about your new app
The efficiency of functionalities of your app is crucial. What valuable data do you need?
QUESTIONS
DESCRIPTION
01
How many downloads/installs your app has received?
We need to get to know you and your business better. On our side, we will conduct the research about the market, your target audience, and other necessary factors that have to be considered. While we have a massive experience, we know that the market constantly evolves. When that part is done, both parties have to agree on the agenda, the tools, dates, and times this is absolutely vital for success.
02
How many uninstalls and why?
Since we gathered the necessary information, it's time to move with understanding of your business model and concept. In this phase, we will verify the concept through the proposed and agreed tools. What will be used here? Points of Parity, Points of Difference benchmarking, SWOT/TOWS analyzes, 4P/7P concepts, Empathy Maps, and anything else that will help verify the assumptions and ideas. We will also start writing user stories here.
03
How many clicks have you received?
With a massive load of ideas, we can proceed with verification of them. This phase is enriched with user experience flows and sketches. UX/UI designers along with Business & System Analysts will do their magic, that will result with defining the MVP scope and other useful information required to bring your vision to life.
04
What are the conversion rates?
Time to clash the ideas with real life. In this phase, we match the business concept and designed UX flows with the most appropriate technology. Also, in this period, we adjust the priorities, choose the final technology stack and confirm the features. That's really exciting to see your new digital product is coming closer to see the world (or, actually. the world is closer to seeing your new game-changer).
05
What are the most popular features of your app?
Assumptions are verified, priorities are set, you have the documentation. Hey, but that's not all. You will also know exactly what are the recommended further steps and processes. Be prepared (and excited) because you will also provide feedback to us. This is the moment when your vision is going to be transformed into reality, and you're a step away from witnessing tangible results. You're prepared for the development.
06
What are the personas of the active users of your app?
Assumptions are verified, priorities are set, you have the documentation. Hey, but that's not all. You will also know exactly what are the recommended further steps and processes. Be prepared (and excited) because you will also provide feedback to us. This is the moment when your vision is going to be transformed into reality, and you're a step away from witnessing tangible results. You're prepared for the development.
07
How does the customer journey perform for your users?
Assumptions are verified, priorities are set, you have the documentation. Hey, but that's not all. You will also know exactly what are the recommended further steps and processes. Be prepared (and excited) because you will also provide feedback to us. This is the moment when your vision is going to be transformed into reality, and you're a step away from witnessing tangible results. You're prepared for the development.
08
What are the stickiness and churn rates?
Assumptions are verified, priorities are set, you have the documentation. Hey, but that's not all. You will also know exactly what are the recommended further steps and processes. Be prepared (and excited) because you will also provide feedback to us. This is the moment when your vision is going to be transformed into reality, and you're a step away from witnessing tangible results. You're prepared for the development.
Leverage our expertise and make
profit from your app
Ever wondered, why your favorite apps that you use on your own mobile device are updated from time to time? It’s totally natural – some features need to be extended or there are new features that make your life easier. The same applies to your product. Sure, you may read reviews and conduct interviews with some users, but let’s be honest here – it’s a time-consuming process. It’s also kind of redundant. Why would you waste your resources – time and money – when you can have all the data at hand, collected through your application?
What you'll get?
Product positioning
To support your product before & after the launch
Align teams
To connect the pieces together
What do we
measure and check?
01
In-App analytics KPIs
02
Interaction
03
Behavior
04
Effectiveness
What are the
deliverables?
1
2
3
Report with defined metrics
Get a comprehensive understanding of your app’s performance.
Documentation of Newly Implemented Events
Keep track of changes and updates to your app.
Follow-Up
Our approach is not just about providing solutions it’s about partnering with you for success.
Follow-Up
You need to know one more thing – we have a unique
approach. We do not just deliver raw data. We care and we like to talk through things. We will have a chat or two with you, as we need to understand your business better – in order to provide you with the best solutions. We will help you to identify with the best personas. boost your traffic. and make your app shine like a diamond. Invest now. get higher ROl – contact us.
